Returns & Refunds Policy

  • Home

RETURN POLICY

Last updated November 09, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@wholesalewatchesb2b.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the unused item securely in its original packaging with order details, then mail your return to the following address:
The Watch Depot Ltd.
Attn: Returns
RMA #
Inniscarra, Main Street,
Rathcoole,
County Dublin,
D24 E029
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 3-5 days to appear on your card statement, depending on your card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@wholesalewatchesb2b.com